Cairns & Far North Queensland

HMI display not working?
Program files lost?
We rebuild the industrial touchscreens others won't touch.

We repair, back up and reverse-engineer industrial touchscreens (HMIs), troubleshoot PLC and industrial network comms, and recover plant-floor systems across Cairns and FNQ. The hybrid industrial IT work most contractors won't touch.

HMI · PLC · Industrial network
Modbus, Ethernet/IP, RS485 troubleshooting
Same-day callouts across Cairns metro
Technician with a laptop on an industrial touchscreen panel in a Cairns workshop
Laptop on the panel. Reading the program off a screen the OEM had abandoned.
On the road same-day from Cairns · Packing sheds · Workshop machines · Cool rooms · Aquaculture · Marine · Roll forming

These Problems Are More Common Than You Think

01

HMI Display Not Working

Your machine touchscreen has died, gone blank, or stopped responding. Nobody has the program files. Without a backup, you're looking at a full rebuild from scratch. Weeks of downtime and thousands of dollars.

02

Nobody Will Touch Your Equipment

Every local automation company has turned you away because they don't work with your brand. Weintek, Kinco, Touchwin. We work with these every day.

03

Program Files Lost

The screen still works but nobody has the project files. Installer moved on, backup never existed, or the file is locked to hardware that's already dead. We reverse-engineer the program straight off the running touchscreen.

04

Can't Get Parts for Your Old Panel

Your machine screen is obsolete and the manufacturer no longer exists. We migrate to a modern HMI panel (Weintek or Kinco). Your controller and wiring stay untouched.

Case Study · HMI Reverse Engineering

Blair's Roll Form: Pulled the program off a screen no one else would touch.

FNQ · Roll Forming Line Touchwin HMI · Reverse engineered from the running panel
Laptop plugged into the roll forming machine's HMI panel at Blair's, decoding live Modbus traffic on the workshop floor
On siteLaptop straight into the panel. Live Modbus traffic on screen while the line kept running.

The Job

The roll forming line at Blair's was running on an HMI nobody had source files for. The original installer was gone. The OEM was gone. When the screen finally started playing up, the only options on the table were a full new build or a long, expensive shutdown.

What We Did

  • Drove out to site, plugged a laptop into the running Touchwin panel.
  • Sniffed the live Modbus traffic between the controller and the touchscreen.
  • Decoded the stream, mapped every register, alarm and recipe.
  • Rebuilt the project clean on a new Touchwin panel. Like for like. No operator retraining.
  • Commissioned the new panel on-site, then handed over backups and full documentation.

The Result

The line went back to running on a modern industrial touchscreen, with backups in the customer's hands and documentation any contractor can pick up. Total downtime: a single afternoon.

Industrial Touchscreen & HMI Specialists

We focus on machine touchscreens: rebuilding, backing up, and reverse-engineering industrial screen panels (HMIs). We handle the controller side only where it's part of a touchscreen job. We don't do new-build automation or electrical wiring.

Service 01

Touchscreen Backup & Protection

We back up your machine touchscreen and its project files before the panel dies. Most industrial screens (HMIs) in FNQ have never been backed up. When the hardware fails, the program goes with it.

See backup details
Service 04

Industrial IT & Network Comms

The plant-floor IT side of the work. We plug a laptop into the panel, decode the comms, and get your PLC and industrial touchscreen talking again. Modbus, Ethernet/IP, RS485, industrial network setup. Most contractors stop at the wiring. Most IT shops won't touch a control panel. We sit in the middle.

Network & comms recovery

If It Has a Touchscreen, We Can Rebuild It

  • Sugar Mills
  • Agriculture & Irrigation
  • Aquaculture
  • Food & Beverage
  • Water & Pump Stations
  • Manufacturing
  • Packing & Processing
  • Roll Forming & Sheet Metal
  • Marine
  • Any Machine With a Touchscreen

All of Far North Queensland

Cairns

Portsmith, Woree, Edmonton, Gordonvale, Smithfield, Northern Beaches. Free metro assessments.

Atherton Tablelands

Atherton, Malanda, Ravenshoe, Herberton, Tolga. Dairy, sugar, wind, and tea processing.

Mareeba

Irrigation controllers, mango packing sheds, coffee processing. 45 min from Cairns.

Innisfail

South Johnstone Mill, Mourilyan terminal, banana packing. Cassowary Coast.

Port Douglas & Mossman

Mossman Mill, barramundi aquaculture, resort building management systems.

Simple Process, No Runaround

Tell Us What's Wrong

Call, email, or fill out the form. Describe your equipment and what's happening.

Free Assessment

Free phone or email assessment. Site visits free in Cairns metro.

Fixed-Price Quote

Clear quote, no surprises. Scheduled around your production.

Done

On-site or remote. You get full backups and documentation when we're finished.

Don't Wait for a Breakdown.

Whether you want your machine touchscreen backed up before it fails, or you're already staring at a dead screen with no program files. We can help.