Plant-floor IT work for the jobs most contractors won't touch. We plug a laptop into the panel, decode the comms, and get your PLC and industrial touchscreen (HMI) talking again.
Most contractors stop at the wiring. Most IT shops won't touch a control panel. We sit in the middle. Industrial IT, in plain terms, means we plug a laptop into the machine, read what the touchscreen and the PLC are saying to each other, and fix what's broken in the comms.
The screen is up but the values are stuck. Address mismatch, baud rate, cable, comms config. We get on it with a sniffer and find the actual fault, not a guess.
Drives, sensors, gateways that won't show up on the network. We trace the traffic, decode the frames, and get the devices on the bus.
HMI password lost. Project file locked to dead hardware. We recover what's recoverable and rebuild what isn't.
Managed switches, VLANs, IT/OT segregation, the industrial network your office IT can't fix. We set it up or untangle what's there.
Every industrial touchscreen (HMI) in a working machine should have a backup. Most don't. We extract the project off your running panel before the OEM declares it end of life.
Backup & protection
HMI showing zeros. PLC throwing comms errors. Drive showing fault codes the screen never warned about. We sniff the wire, find the mismatch, and get the devices speaking the same protocol.
Equipment communication
No drawings, no source files, no register map. We capture the live traffic between the controller and the panel, decode it, and document what's actually there so you can hand it to any contractor next time.
System recovery
Managed switches. VLANs. IT/OT segregation. The industrial network that sits behind the SCADA and the office IT shop won't touch. We design it small, document it, hand it over.
Monitoring & remote access
The little black box sitting in the cabinet running your line that nobody knows the password for. We get it back in service, image it for backup, and document the build.
Get in touch
Roll forming line running on an HMI nobody had source files for. Original installer gone. OEM gone. The screen had started playing up and the only options on the table were a full new build or a long, expensive shutdown.
The line went back to running on a modern industrial touchscreen with backups in the customer's hands. Total downtime: a single afternoon.
Yes. That's usually the first thing we do. We get a working backup off the panel before anything else gets touched.
Often no. We can clip onto a running PLC and read the comms without interrupting production. We confirm it's safe before we start.
That's most of our jobs. Different tools, different read on the comms. We'll tell you within an hour if it's solvable.
That's exactly what we're set up for. We work with what's there, pull the program off the panel, and rebuild it on supported hardware so you're not stuck again next time.
Yes. Same day where we can, same week otherwise. Our base is Cairns and we drive out across all of FNQ.
Sick of waiting on the OEM and paying their travel from Brisbane? We're based in Cairns. Same-day callouts in metro, same week across FNQ.